Frequently Asked Questions
Got questions? You're in luck, because we have answers. Below, the most popular customer questions!
Due to Covid-19 concerns we are not currently accepting returns.
If there is a concern that needs to be addressed please feel free to reach out to us so that we may resolve the matter.
hello@yournativebliss.com
Please allow 1-2 days for
your order to be processed for shipping; 1-3 days if your order is placed
Friday-Sunday or during a public holiday. We make every effort to fulfill
orders as quickly as possible.
We are a small but growing business.
We typically process all orders within 3 days.
Shipping times depend on
your location, you will be provided with a tracking number as soon as
your order is ready to be shipped.
Yes! All of our products at Native Bliss are handmade in small batches to ensure quality and freshness.
We do not add preservatives to maintain the texture or shelf life.
Please store your whipped body butter in a cool (room temp) place, away from direct sunlight. Should you happen to leave your jar in a warm location and it melts, give your butter a stir, and place in the refrigerator for approximately 30 min. The consistency may change a bit but the benefits of the butter and oils will remain.
Keeping your butters in a room temperature location will also extend the shelf life for a few months.
We aim to please our customers but unfortunately, we are not accepting custom orders at this time.
In the unfortunate event that your product has arrived damaged please contact us at Hello@yournativebliss.com so that we may further assist you.
We would love to hear from you feel free to contact us at Hello@yournativebliss.com